Shipping

Do you provide free delivery?

Free local delivery upon net purchase HKD 300. Any purchase below HKD 300 will be charged HKD 30 delivery cost.

How can I track my delivery?

An email/SMS will be sent to you once your order is on the way. You may see the attached delivery code for tracking.

Do you ship outside of Hong Kong?

Yes. We provide shipping to the following counties: Australia/Canada/Germany/Japan/South Korea/Malaysia/New Zealand/Singapore/Thailand/UK/USA.

How long will delivery take?

For ordinary items, delivery in 3-5 working days; for sale items, delivery in 3-9 working days.

What should I do if I want to change my shipping address?

Feel free to contact +852 6465 6667 or email onlineshopping@chickeeduck.com for any updates.

How do I order overseas?

You may place your order on our website. Postage will be calculated automatically after the insertion of your foreign address. We are using speedpost bt default.

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