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Do you provide free delivery?
Free local delivery upon net purchase HKD 600. Any purchase below HKD 600 will be charged HKD 33 delivery cost.
Do you provide free delivery?
Free local delivery upon net purchase HKD 600. Any purchase below HKD 600 will be charged HKD 33 delivery cost.
How can I track my delivery?
An email/SMS will be sent to you once your order is on the way. You may see the attached delivery code for tracking.
Do you ship outside of Hong Kong?
Yes. Free shipping upon HKD2000 net purchase.
How long will my order be dispatched from your office?
Local delivery: 3-5 working days / Overseas order: 10-20 working days
What should I do if I want to change my shipping address?
Feel free to contact +852 6465 6667 or email onlineshopping@chickeeduck.com for any updates.
How do I order overseas?
You may place your order on our website. Postage will be calculated automatically after the insertion of your foreign address. We are using speedpost bt default.